Privacy Policy

How we collect, use and protect your personal information.

1. Introduction

This Privacy Policy explains how we collect, use and protect your personal information when you use our website or purchase products from us. We are committed to protecting your privacy and handling your data responsibly in accordance with UK GDPR and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following information:

  • Name, billing and delivery address
  • Email address and telephone number
  • Order and transaction details
  • IP address and device information
  • Website usage data collected through cookies and analytics tools

3. How We Use Your Information

Your information is used to:

  • Process and deliver your orders
  • Verify age eligibility for the purchase of fireworks
  • Provide customer support
  • Improve our website and services
  • Prevent fraud and ensure legal compliance
  • Send service-related communications regarding your order

Where you have given consent, we may also send marketing communications which you can unsubscribe from at any time.

4. Legal Basis for Processing

We process personal data under the following lawful bases:

  • Performance of a contract when fulfilling orders
  • Legal obligations relating to restricted product sales
  • Legitimate interests in improving services and preventing fraud
  • Consent for marketing communications

5. Sharing Your Information

We only share information where necessary, including:

  • Delivery and logistics providers
  • Payment processors
  • Website hosting and technical service providers
  • Legal or regulatory authorities where required by law

We never sell or rent your personal data to third parties.

6. Data Storage & Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss or misuse. Payment details are processed securely through third-party payment providers and are not stored on our servers.

7. Data Retention

We retain personal data only for as long as necessary to fulfil orders, meet legal obligations, resolve disputes and enforce agreements.

8. Cookies & Analytics

Our website uses cookies to improve user experience and analyse website performance. Cookies may be used for functionality, analytics and marketing purposes. You can control cookie preferences through your browser settings.

9. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data where applicable
  • Restrict or object to certain processing
  • Request transfer of your data
  • Withdraw consent for marketing at any time

To exercise these rights, please contact us using the details below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via our website contact page.