Shipping and Delivery:
Orders above £100.00 - delivery £24.95 Orders below £100.00 - delivery £39.95
5 working day delivery except next day deliveries [see below ..] Express delivery - normally within 3 days day (not guaranteed): Additional £10 charged (Orders must be received before 1pm). **Please Note** Express delivery ONLY APPLIES to orders made from our Mail Order & Collection from Store section and is NOT available for Highland & Grampian postcodes.
Certain Scottish Highland & Grampian postcodes incur an additional £19.95 delivery charge on top of the standard delivery charge. Prices may vary aqoute must ne obtained first You must select your correct postal area - we reserve the right to process any additional charges via the credit card details you provided at time of checkout. Deliveries can only be made to these areas where they are mainland only or via certain bridge links, but not via ferry links. Please check before placing an order if you are unsure.
Due to regulations on the transportation of hazardous goods all our carriage costs have drastically increased, we have absorbed the majority of the costs. You must be available to take delivery or the carriers will charge for every attempted re-delivery which we will have to debit from your card. Please provide a business/work address for delivery. The options of delivery are subject to change during seasons, due to the restrictions the carriers impose on us, please check for delivery dates.
All goods must be paid for before delivery or collection. Goods to be collected require a payment in full on order.The Chinese Fireworks Company are only able to deal with mainland UK customers. All sales are governed by UK law and the language used in any communications shall be English. The goods remain the property of the Chinese Fireworks Company Ltd until paid for in full. Wherever possible please give a business/work address for delivery.
It is the customers responsibility to ensure that the carriers can have a signature upon delivery. If you cannot wait for the carriers please leave a note on the door giving a neighbours address. If the carriers have to make an attempted re-delivery, a charge will be sent to us each time, and therefore we will have to debit that amount from your payment card. If the carriers leave a card to say they have tried to deliver, you must telephone their office that evening to re-arrange the delivery, failure to do so, they will charge again each time they attempt to deliver.
We reserve the right to process any additonal charges via the credit card details provided at time of checkout. A signature will be required upon delivery.
Same day service dedicated delivery 24/7 approximately £2 per mile from Sheffield Check with the AA route planner for an approximate mileage calculation. Please call us for a quote.
Returns and Damaged Goods:
Any shortages and damages must be reported to The Chinese Fireworks Company first by telephone within 36 hours then in writing within seven days.
A carriage charge for delivery and up-lift will be chargeable to the customer.